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Your Details
Reference type
Please select...
Claim Number
Online Reference Number
Customer Number
Lodgement ID
Online Reference Number - Select this
option if you have not received a claim number. The
Online Reference Number is located on the
acknowledgement email you received once you
successfully submitted your online claim, eg:
PN123456789
Claim Number - Select this option if
you are providing documentation for an existing claim.
The Claim number can be found in the email/letter we
recently sent requesting the additional documentation,
eg: 523456
Customer Number - Select this option
if you have not been provided with any of the above.
You can contact our Customer Service team to obtain
your customer number, eg: 4123456_. If calling from
Australia dial 1800 800 230 or from New Zealand dial
0800 220 999.
Lodgement ID - Select this option if
you have been provided the details when completing an
over the phone claim and further evidence was
requested, eg: 123456.
Enter the .
Please do not enter your Account number.
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